Phenelle Segal, RN, CIC, FAPIC

Founder & President, Infection Control Consulting Services

About Phenelle Segal

Phenelle Segal, RN, CIC, FAPIC, is one of the most experienced infection control consultants in the United States. With more than four decades in infection prevention and control, she founded Infection Control Consulting Services (ICCS) in 2005 to give healthcare facilities across the country access to expert, evidence-based infection prevention guidance — the kind typically reserved for large, well-resourced health systems.

Phenelle began her career in 1983 as an Infection Control Practitioner at Sinai Hospital of Baltimore, shortly after emigrating from South Africa, where she earned her Bachelor of Science in Nursing from the B.G. Alexander School of Nursing in Johannesburg. She went on to serve as Director of Infection Control at Robert F. Kennedy Medical Center in Los Angeles for nearly 15 years — one of the longest tenures in that role at a major medical center — before returning to the Philadelphia region as Infection Control Manager at Bryn Mawr Rehabilitation Hospital in Malvern, Pennsylvania.

In 2005, Phenelle founded ICCS to meet a gap she had observed throughout her hospital career: most healthcare facilities, especially smaller and mid-sized ones, lacked consistent access to dedicated, expert infection prevention support. Today, ICCS provides nationwide consulting services to ambulatory surgery centers, acute care hospitals, critical access hospitals, dental and oral surgery practices, physician practices, long-term care facilities, and specialty hospitals. Phenelle and her team of certified infection preventionists — several of whom hold the FAPIC credential — assist facilities with program development, survey preparation, post-survey corrective action planning, outbreak investigation, instrument reprocessing, high-level disinfection, antimicrobial stewardship, and staff education.

Beyond client work, Phenelle has contributed to the field at the policy and standards level. She served as a stakeholder and member of the U.S. Department of Health and Human Services (HHS) Federal Steering Committee for the Prevention of Healthcare-Associated Infections, and played a key role in developing and launching Pennsylvania's mandatory healthcare-associated infection (HAI) reporting system between 2007 and 2010. She has also served on the State of Pennsylvania's mandatory Healthcare-Associated Infections Advisory Panel and was a reviewer for APIC's implementation guide on preventing Clostridium difficile infections.

Phenelle is widely recognized as a subject matter expert on infection control in ambulatory surgery centers. She has presented at national and regional conferences including APIC's Annual Conference, the Ambulatory Surgery Center Association (ASCA) Annual Meeting, the Florida Society of Ambulatory Surgical Centers (FSASC) Annual Conference, and Becker's ASC Annual Conference. Her commentary and expert analysis have appeared in Becker's ASC Review, Nurse.com, Outpatient Surgery Magazine, Healthcare Hygiene Magazine, Infection Control Today, and National Geographic, among others.

Her credentials reflect the highest levels of professional recognition in infection prevention: the CIC (Certification in Infection Control, awarded by the Certification Board of Infection Control and Epidemiology) and FAPIC (Fellow of the Association for Professionals in Infection Control and Epidemiology) — an honor reserved for those who have made sustained, distinguished contributions to the profession.

Speaking & Conferences (example)

Policy & Advisory Roles

• Stakeholder and member, U.S. Department of Health and Human Services (HHS) Federal Steering Committee for the Prevention of Healthcare-Associated Infections

• Led development and launch of Pennsylvania's mandatory HAI (healthcare-associated infection) reporting system (2007–2010)

• Member, State of Pennsylvania Healthcare-Associated Infections Advisory Panel

• Reviewer, APIC Implementation Guide: "Guide to Preventing Clostridium difficile Infections"

Media & Publications (example)

Work With Phenelle and ICCS

If your facility needs expert infection control support — for survey preparation, program development, staff education, or post-survey corrective action — ICCS is ready to help.