Written Testmonials

Following is a list of testimonials provided by some of the clients we've worked with in past years. We thank them for their continued trust in our services.

"Phenelle has been instrumental in helping the Patient Safety Authority turn PA’s HAI reporting requirements into reality and launching the most ambitious state infection surveillance program in the country. She’s brought a great deal of passion and energy to our program as well as her clinical expertise." -

Michael Doering, Executive Director,
Pennsylvania Patient Safety Authority

"Phenelle is an excellent speaker and I thoroughly enjoyed her presentation. She obviously has a passion for LTC and infection control. It was wonderful to attend a seminar which is strongly geared to LTC."

"Excellent program – well presented, very understandable and usable. Looking forward to purchasing manual if at all possible."

"Excellent presentation – I found the information very helpful to my everyday nursing practice."

"Excellent knowledgeable presentation. Learned new infection control information and techniques."

"Very informative information. It is “assumed” that everyone understands, so this really helped."

PADONA Seminar Attendee Comments (May 2007)

“Phenelle’s expertise in surveillance of Health-care associated infections together with her meticulous work ethic, exceptional people skills, and love of teaching, is a true asset to Lankenau Hospital. She is a vital member of our Infection Control team.”

Amy Hughes, BSN, CNOR, Infection Control Manager,
Lankenau Hospital, Wynnewood, PA

 

“Phenelle is a great educator and patient advocate. Her unique ability to assess organizational dynamics, in addition to her wonderful people skills, made for an effective development and rapid implementation of our Infection Control Program. She took the Hospital to a new level of safety and continuous process improvement.”

David N. Horwich, MD, Chairman,
Infection Control Committee, Bryn Mawr Rehab Hospital, PA

“Phenelle is an outstanding Infection Control Practitioner who successfully implemented major changes to our Infection Control Program. Her extraodinary educational and communication skills resulted in increased compliance from hospital and medical staff with respect to Infection Control Practices. Her motivation, competence and expertise resulted in lower infection rates and increased patient safety.”

"Dewey Keel, DLM, MS, MT(ASCP), Director,
Laboratory, Los Angeles, CA

“As an administrator of a hospital, I appreciate and stress the critical need for an effective and efficient Infection Control Program as an integral component of overall patient safety, and cost reduction. 1 in 6 patients will acquire a nosocomial infection, and greater than 100,000 will die annually from those infections. The key for our facility in Los Angeles was Phenelle, who in both my administrative and clinical experience, was the greatest Infection Control Practitioner that I have ever worked with. Her knowledge base is exceptional, and she had tremendous rapport and support from the physician, nursing and ancillary staff.”

Peter Aprato, Pharm. D, FACHE, Administrator,
Centinela Freeman Regional Medical Center, Los Angeles

“Phenelle’s expert knowledge, stellar people skills, wonderful method of teaching staff and dedication to her cause, allowed her to impart her knowledge and make a difference to many people’s lives (patients, their families and staff).”

Joyce B. RN, BSN, Baltimore, MD